Adrift support
A steady hand when you need one.
Help with your logbook, account, subscription, or a safety concern—answered by the team that builds Adrift.
Email supportStart with the essentials
Include the email on your Adrift account, your device model and iOS version, and what you expected to happen. Never send passwords, payment-card details, or App Store credentials.
support@adriftapp.io
Operated by Venture Fleet Limited
How do I restore an App Store subscription?
Open Adrift, go to Settings, choose Subscription, then tap Restore purchases while signed in to the Apple Account that made the purchase.
Can I use a subscription bought on the website?
Yes. Sign in with the same Adrift email address and the app will recognise an active web subscription. Web subscriptions are managed through Stripe; App Store subscriptions are managed by Apple.
What happens when I sail without signal?
Adrift keeps supported log entries and GPS work on your device, then synchronises queued changes when a connection returns. Keep the app installed until pending changes have synced.
How do I report public content?
Use Report beside a public voyage, log entry, or comment. You can also email support@adriftapp.io with the public link and a short explanation.
Is Adrift a navigation instrument?
No. Adrift is a logbook and voyage-recording tool. It does not replace official charts, notices, navigation equipment, seamanship, or a proper passage plan.
Subscriptions
Manage App Store purchases with Apple or web subscriptions through your Adrift account.
OpenPrivacy and safety
Read how Adrift handles location, voyage content, purchases, reports, and account data.
OpenDelete an account
Permanently delete your Adrift account and application data after fresh verification.
Open